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After the floods...
Mon 9 Dec 2013

Like much of the east coast, Wells had extensive flooding from a surge tide on the evening of Thursday 5th December 2013. Our little soap shop on the quayside was right in the firing line but survived remarkably well and was much less damaged than many neighbouring buildings. The flood defences around the town also did their job so unlike the large flood of 1953, our soap factory and our house at the back of town were unaffected.

We were therefore back open for business and sort of running normally by Saturday morning although the shop may look a little strange... all our display units are turned through 90 degrees and propped up so that they can dry out and the carpet is not as smart as it once was. All our stock is fresh and undamaged athough it is now stacked sideways on the shelves and the downlighters are now sidelighters and the price tags are on edge.

Sales from our website are unaffected though recent orders may be a bit delayed (it has been a busy few days). But you can still order with confidence in time for Christmas.

We must say thank you to the Wells flood wardens who did a sterling job and to all who helped us out both before and after, including our landlord, a passing regular customer, our retired Deputy Harbour Master and the builders next door.

If you're in the area, do drop in. There are many homes and businesses in Wells that have been more seriously affected than we have and some visitors to the town and shops will help to cheer things up.

It's Wells Christmas Tide on the quayside next weekend (13th-15th December) and the Christmas Carol Service at the lifeboat house (which has been remarkably cleaned up following extensive damage in the floods) on the 15th. so, as usual for the town, there's plenty of things to see and do.


  See details of Christmas Tide

Back open for business! Stock unaffected and wellies not required
Back open for business! Stock unaffected and wellies not required

Some new engraving will be needed on the corner of the Granary
Some new engraving will be needed on the corner of the Granary

Debris showing how high up the beach bank the waters came...
Debris showing how high up the beach bank the waters came...

Waves break into the lifeboat house as the tide starts to rise above normal levels
Waves break into the lifeboat house as the tide starts to rise above normal levels

Christmas soaps now made
Thursday 10 November 2016

Yes, we know it's not quite Christmas yet but people have been asking so we've made this year's first batch of our ever popular Christmas soaps... Three Kings, Pomander and Christmas Spice. These are available as individual bars or as a joyful stack of three tied off with a gold ribbon. 

And if you're looking for something a bigger, we also have a selection of gift baskets on the website.

  Christmas soaps
Easter Eggstra - 10% off all orders
Fri 29 Mar 2013

Buy something from our website over the four-day Easter period (Good Friday March 29 to Easter Monday 1 April) and get 10% off your order.

Just enter the code EAST10 in the box on the order page and your discount will be applied.

Spring is sprung!
Mon 4 Mar 2013

Finally, it looks like this inteminable winter is releasing its grip on us here in north Norfolk. And as a result, the Soap Shop has reopened – the times and days are posted below. We'd love to see you if you're here.

Otherwise, the Natural Soap Company remains as busy as ever – February was frantic, with old customers returning and new ones contacting us, which is how we like to see it!

Our latest customer is a company in Savile Row in London – we are delighted to have supplied them with a log of our JustSoap. It's always intriguing to find out where our soaps end up – from use as set dressing on an Angelina Jolie film to tailors in Savile Row  to loyal customers who've been with us for years. Endlessly fascinating!

Signs of Spring
Fri 8 Feb 2013

Although the weather is not being kind to us here in north Norfolk, there are at last signs of spring! Snowdrops are making their appearance – always a welcome sight after months of mud, rain and snow. 

As a result of all the construction and repaving work that is going on around the Soap Shop here in Wells, I have decided to keep it shut for a while longer. This will give us a chance to give the whole shop a proper clean, a sort out and to restock it properly, in time to re-open in the first week in March.

I'm really sorry for the inconvenience this may cause, but if you want soap urgently, please either buy it through this website or, if you are coming to Wells during the week, give us a call and if I can, I'll come down and open the shop for you.

Blummin' January again!
Tuesday 15 January 2013

Seals and pups enjoying sunshine and the beach on New Year's Day
Seals and pups enjoying sunshine and the beach on New Year's Day

Happy New Year from Wells next the Sea!

The excitement of Christmas and the New Year is over and here we are, back in blummin' January again (to misquote Flanders and Swann!)

It's always a quiet time of the year for us, but it means we have chance to restock our soaps, tidy the factory and get supplies in ready for when it gets busy again.

The Soap Shop is also quiet now, but we are still open - on Thursdays, Fridays and Saturdays from 11am to 4pm. However, as it is not a busy time, there may be occasions when we don't open on the days given. If you are making a special trip, please phone before you come so that we know you are on your way.

Wells is always beautiful in the winter (apart from when it's tipping down with rain), so if you're thinking of coming to our special bit of Norfolk, do it! And come and say hello to us while you're here.

The Soap Shop now open every day
1 April 2012

Spring has sprung and from Easter this year, for the first time, we're going to open our little shop on Wells quayside every day from 10am to 4pm. This is a bit of an experiment but we hope that being open longer and not just at weekends and in busy holiday periods will pay for itself and cause less inconvenience to customers who drop by on the off-chance.

Woodland fantasy window for March
Woodland fantasy window for March

New Soap website goes live

Regular customers will notice that our website has been updated with a new and somewhat more up to-date design. As well as looking smarter, there's an improved shopping cart and ordering system, news posts on the home page (like this one) and various other gizmos and finery so there might be the odd problem or mistake for a few days while it settles down and we sort out any teething problems.

It's not as if we do this very often... the previous design has done us well, largely untouched, for a staggering 9 years and we've been selling our soap directly and successfully over the web for 12 years which is a pretty good record as these things go. Anyway, hope you like the new design... it may be around for a while... 

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